For the duration of this unprecedented crisis, Andersons IT Services will continue to support new and existing customers wherever possible. Following Government advice, we will not be able to visit our customers in their homes, but will be able to offer a pick up and drop off service, and remote and telephone support as required.
We use TeamViewer for remote access on an ad-hoc basis. TeamViewer is used by up to 45 million people worldwide every day, and we use it to safely and securely log in to your computer to provide assistance from the safety of our office in Hedon.
You can download TeamViewer automatically using this link. For instructions on installing it, please visit this link.
In the spirit of Mutual Aid, we are working with Hull and East Riding Timebank to help people get online. We need old laptops, desktop PCs and peripherals, but we also need cash to bring them all back into working order. If you have any old kit lurking around in cupboards, dust it off and get in touch. We can probably use it, and it will help to enrich someone’s life by getting them online and giving them access to all of the digital content most of us take for granted. You can also donate using the donate button below. If you donate, leave a message saying “Timebank Digital Project” so we can redirect the funds. Thanks in advance. Stay at home and stay safe!
Latest Posts
Below is a series of blog posts that will hopefully help you through these difficult times. We appreciate any feedback in the comments section. Comments are moderated, and it might take a day or so to moderate them, so please be patient!
Stay safe online – social media (Part 2)
In part 2 of this series, Dave introduces some more social media applications that you might (or might not) find useful. He also recaps some tips on how to stay…
Stay safe online – social media (Part 1)
While we’re in lockdown we’re using social media more than ever. But are we doing it safely? What are the risks? How can we protect ourselves? What even is social…
Stay safe online – “sextortion” scams
I have been contacted by at least 2 people over the last week, both of whom were extremely concerned. They had received an email with the following text (or similar),…
Stay safe online – all about apps
It’s been a while since our last blog post, but we have had a request from a client to explain the world of apps. During the lockdown, we’re all relying…
Stay safe online – choosing a secure PIN
With the Coronavirus outbreak, shops are asking us to use contactless payments instead of cash. However, many of us don’t have a contactless card, and for payments over £40 and…
Stay safe online – Phishing, Vishing and Smishing
You might have heard the term “Phishing” bandied around, and be vaguely aware that it’s something bad guys use to scam you. But you probably haven’t a clue what “Vishing”…
Stay safe online – web conferencing (and the trouble with Zoom)
Working from home has been on the rise for a number of years. Even before the Coronavirus pandemic, the number of people working from home was estimated to be somewhere…
Stay safe online – ‘Fake News’ and how to spot it
Fake News. It’s everywhere. According to some people “all news is fake news”. Some world leaders agree and constantly use the phrase – usually to divert attention from their own…
Stay safe online – social engineering
If you’ve read our previous posts on choosing secure passwords and security best practices, you’re already well on your way to being safer online. However, there is one trick that…
Stay safe online – security best practices
Online security can be hard and confusing. We’re overwhelmed with scare stories about hackers, identity thieves, scammers and other ne’er-do-wells constantly trying to get at our personal data and empty…
Using PayPal for online purchases – what you need to know
You may have heard of PayPal, and you may have heard some horror stories about it. But in reality, using PayPal may be even safer than using a cheque or…
Stay safe online – choose a secure password
Passwords are the most common problem our customers approach us with. If we had a pound for every time we had to help someone reset or recover a lost password…
Coronavirus lockdown – we’re here to help
It looks as though we’re all going to be locked down and told to stay at home for some time to come. Many of us are working from home as…