Coronavirus lockdown – we’re here to help


It looks as though we’re all going to be locked down and told to stay at home for some time to come. Many of us are working from home as much as possible, and relying on our computers, phones, tablets and the internet to keep us in touch with our work colleagues, friends and family.

Starting today, we’ll be posting something every day to try to help wherever we can. These will be simple tips and techniques to help keep you safe online and navigate the world of online shopping and communication – something that many people have found daunting or even downright scary! You can see these posts on our main Covid-19 Response page.

Of course, if you need help with something more complicated, or that isn’t covered in these short posts, get in touch via e-mail, phone, or our simple contact form, and we’ll see what we can do to help using our remote access tools. Or you might just need advice, or even just to talk to a human being instead of via text messages. No problem, we’re patient listeners and will do our best to help. We’re fully DBS checked, so you can rest assured knowing that we are a safe pair of hands to help you through the crisis.

will continue to support new and existing customers wherever possible. Following Government advice, we will not be able to visit our customers in their homes, but will be able to offer a pick up and drop off service, and remote and telephone support as required.

In the spirit of Mutual Aid, we are working with Hull and East Riding Timebank to help people get online. We need old laptops, desktop PCs and peripherals, but we also need cash to bring them all back into working order. If you have any old kit lurking around in cupboards, dust it off and get in touch. We can probably use it, and it will help to enrich someone’s life by getting them online and giving them access to all of the digital content most of us take for granted. You can also donate using the donate button on the ‘Covid-19 Response’ page. Thanks in advance. Stay at home and stay safe!

We will continue to support new and existing customers wherever possible. Following Government advice, we are now able to visit our customers in their homes, observing proper social-distancing and wearing PPE. For our customers who are still not comfortable with this, we will be able to offer a pick-up and drop off service, and remote and telephone support as required.

In the spirit of Mutual Aid, we are working with Hull and East Riding Timebank to help people get online. We need old laptops, desktop PCs and peripherals, but we also need cash to bring them all back into working order. If you have any old kit lurking around in cupboards, dust it off and get in touch. We can probably use it, and it will help to enrich someone’s life by getting them online and giving them access to all of the digital content most of us take for granted. You can also donate using the donate button here. Thanks in advance. Stay at home and stay safe!