We can offer many of the services you need to keep your business IT systems up and running. All services available to home users are also available to small businesses, at the same reasonable rates.
No Charge – No Obligation Business IT Review & Planning Session
Available to all first-time Andersons IT business customers, a one hour visit will be made to your premises where a review of your current IT setup will be carried out. You will be able to highlight existing issues and discuss any changes or improvements you would like to make. Key and often neglected areas such as backups and security will also be covered. A plan will then be drawn up and used as a basis to agree an ongoing task list. No obligation and no charge, although tea and biscuits are always appreciated.
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Service Contract (Annual)
This service is designed for those who just want to keep their computers at top performance. For an annual fee of £200.00, we will, every quarter, connect remotely to your PC and upgrade all the drivers that we can find to the latest versions, perform standard maintenance such as defrag, check disks for errors, etc.
This does not include installing new programs, simply maintaining the machine. However, if you do have problems, please mention them at the time of the maintenance and we will assess the problems and try to fix them remotely.
The annual cost is for one computer, and thereafter, the cost will be an additional £25.00 per additional computer per annum. The annual cost also includes 4 hours of on-site maintenance per year for any problems that can’t be fixed remotely. Any repairs outside of the 4 hour free maintenance will be chargeable at our usual reasonable rates.
Service Contract (Monthly)
This is the same as the annual contract above, but the price is £20.00 per month. For each additional computer, the cost will be £5.00 per month. So if you have two computers, the cost would be £25.00 per month. The annual contract may be cheaper in these cases, but this is designed for customers who don’t want to pay large amounts at one time. You will get one hour of free on-site maintenance every 3 months (think of it as a loyalty programme!). You can choose to save this up for a single site visit, or arrange for us to attend to fix problems every 3 months. Any repairs outside of the free hour will be chargeable at our usual reasonable rates.