Timebank Hull and East Riding asked me to do some work recently, a service I was happy to provide at my special rates for non-profits. If you’ve not heard of them, they’re a fantastic project based on the idea of ‘give an hour, get an hour’ where people can share their skills and get other […]
Over the last few weeks I have helped a few clients with computers running ‘old’ versions of Microsoft Windows, so I thought it timely to put down a few thoughts about the pitfalls of running versions of Windows that are no longer supported or are coming to the end of their support lifecycle with Microsoft. […]
In a previous post, I told the story of a client whose PC was slowed to a crawl because he was running 3 Anti-Virus programs simultaneously. Well, this wasn’t his only problem! Further investigation using Task Manager revealed a number of PUPs installed on his system. These aren’t the cute, fluffy kind – quite the […]
I visited another client recently that I thought would provide an ideal case study. Hopefully, you are aware of the need for an Anti-Virus package to protect you against malicious software, hackers, identity thieves and other ne’er do wells. Well this client took security just a little too far… He contacted me to complain that […]
Christmas is coming, and many people will be considering a new PC or laptop. I get a lot of clients asking me for advice on what they should buy, how much money they should spend, etc. The best way to explain this is to use a recent job as a case study. The client who […]
In part 1 of this post, I detailed how I got a Macbook Pro that wouldn’t boot back up and running using a bootable Mac OS USB drive. In this second part, I’ll reveal that this wasn’t a happy ending for me or the client. I had returned the Macbook in working order, even booting […]
I had a call from a good friend with a severely distressed daughter. She’s a very creative young lady, and relies on her late 2011 Macbook Pro for her work. Trouble is, it wouldn’t boot up. The Apple logo and the “ta-da” chime both announced that the machine was starting, but as soon as the […]
A conversation with a neighbour today: “Hey Dave, you know I said my computer was running slowly?” Me: “Yeah, sorry I’ve been meaning to pop in and look at that for you” Neighbour: “Well today, I emptied my Recycle Bin, and now it starts up almost straight away!” Me: “That’s great, but how long since […]
